Easy online ordering
Receive the digital files in 1 day
Worldwide Express Shipping
Frequently asked questions:
Which payments do you accept?
- VISA and Mastercard, or all your credit cards through Apple Pay or PayPal. European orders also by Sofort, Bancontact, Belfius or KBC.
- If you want your company to pay for this Color Concept by invoice, please go to THIS PAGE to receive an invoice for advance payment.
When do I receive my order?
Within one or two working days, you will receive a download link (Mailbigfile) for the digital files like the Color Palettes and the Copy-right free designs. As soon as we ship the printed inspiration maps, you will receive a track & trace link to follow its progress. Usually, you should receive your package within five working days in Europe and between 3 and 10 working days in the rest of the world by air mail express.
How do I get an invoice?
An invoice will be sent by email after receipt of your payment. For European companies, please register your VAT number for 0% VAT payment. We need to register that on the invoice for the tax office. If you don't have a VAT number, 21% VAT is added to the payment and the invoice. The total amount is deductible for tax. All non-EU companies don't pay VAT and don't need to fill in a VAT number.
Can I return my order and get a refund?
As you receive essential parts of this order digitally, there is no refund. But do contact us if you are for some reason not happy with your product. We'll help you solve issues you might have in using our product.
Any other questions? Go to our CONTACT form, and send us your questions. We'll get back to you quickly.